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Frequently Asked Questions
Does your company have its own factory?
Yes, we own a factory that directly supplies all of our products. You are welcome to visit our factory anytime to see our production processes.
Can I order samples? How soon can I receive them?
Yes, you can order both regular and customized samples. In-stock samples arrive within 1 week, while customized samples typically take 2-3 weeks depending on complexity.
Can you accept OEM or ODM orders?
Absolutely. We offer comprehensive OEM and ODM services. Our professional designers will collaborate with you to provide the perfect solution for your designs.
What are your standard payment terms?
Our standard terms are a 30% T/T deposit before production, with the remaining 70% balance due before shipment.
How do you ensure the quality of your products?
Quality is our priority. Our factory is ISO9001 certified and has passed Quality Assurance Factory Assessments from major international retailers. We can also provide samples for quality testing.
What are the available sizes for the baking pans?
We offer a wide range of sizes from 3 inch to 18 inch, with various capacities including 2L, 4L, 6L, 10L, and more to fit any oven.
