Frequently Asked Questions
Q1 Are you a factory or a trading company?
We are a factory with 15 years of professional experience in research, development, production, and sales, offering factory-direct pricing.
Q2 Do your products meet international safety standards?
Yes, our smoke-free hotpot equipment is fully certified with UL for the United States and CE for the European Union market.
Q3 What export experience do you have?
Our products are successfully exported globally, including to the USA, Germany, Spain, France, Italy, Singapore, Indonesia, Australia, and more.
Q4 Do you provide design solutions for new restaurants?
Yes, we provide free professional design solutions. Our design team works alongside our furniture and stainless steel production facilities to support your needs.
Q5 Which major brands have used your equipment?
We have served over 18,000 hot pot restaurants, including top-tier brands like Haidilao, Happy Lamb, Dezhuang, Dalongyi, and Xiaolongkan.
Q6 Is customization available for specific product sizes?
Yes, we support customization for our stainless steel products, including adjustments to dimensions and thickness to fit your specific restaurant layout.
