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Frequently Asked Questions
Are you a manufacturer?
We provide production, R&D and design, with a large-scale industrial facility and more than 400 production staff members.
How is the product quality controlled?
Our products have passed multiple safety regulations and certifications, including CE, Rohs, FCC, ETL, CB, and 3C standards.
What is the lead time for samples and custom orders?
In-stock products are shipped within 36 hours. Customized products typically have a lead time of 25-45 days.
Do you offer customization services?
Yes, we provide customization for logos, color boxes, and other specific requirements as per your needs.
What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1000 pieces for one model per size.
What are the accepted payment terms?
We usually prefer T/T (30% deposit and 70% balance after inspection before shipment) or LC for convenience.
