Frequently Asked Questions
Q:
Do you provide OEM & ODM customization services?
Yes, we support both OEM and ODM requirements. Customized logos, packaging designs, and specific material treatments are welcome to match your brand requirements.
Q:
Can I request a free sample before placing a bulk order?
Yes, we offer free samples for quality verification. Please contact our support team to confirm shipping arrangements and availability.
Q:
What is the typical time frame for fast proofing?
We have an optimized prototyping cycle to offer fast proofing services, allowing you to quickly review and approve the design before mass production.
Q:
Are the products currently in stock?
Yes, we maintain a robust inventory of standard stainless steel products to facilitate fast order processing and prompt shipping options.
Q:
What are the standard packaging and shipping details?
Our standard packaging is 4 sets per carton. The carton dimensions are 56 * 46 * 35 cm with a total weight of approximately 23 KG to ensure products remain secure during transit.
Q:
Are there any special promotions or discounts available?
We offer competitive pricing along with a range of discounts for larger orders. Furthermore, we periodically include small promotional gifts with qualified purchases.
![[Top Rated] 2-in-1 Stainless Steel Saucepan and Steamer Set with Glass Lid for Modern Kitchens](https://site.cdnfile.io/aeb0065eb1400cb0e831ec69ecd4b5ed300_300.webp)
