Frequently Asked Questions (FAQ)
Can you introduce your manufacturing capabilities?
We are an integrated cookware manufacturer with 15 years of experience, covering design, R&D, production, and sales. Our modern production facilities and quality system ensure full control from concept to final product.
What international certifications do you hold?
We prioritize product safety and compliance, holding multiple authoritative international certifications including BSCI, FDA, INMETRO, SGS, CE, and ISO.
How do you ensure product quality?
We implement a strict "Full-Process Quality Control" system, consisting of source material checks, QC monitoring at all production phases, final pre-shipment inspections, and regular testing for compliance and performance.
What is the sample policy and delivery lead time?
Samples can be provided for free for serious inquiries, with international shipping costs covered by the buyer. Confirmed samples are dispatched within 3-5 working days.
What options do you offer for MOQ and customization?
We offer flexible cooperation options, including low MOQ solutions by product category and mixed SKUs. Complete OEM/ODM services are available, supporting customized designs, branding, and packaging.